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Troubleshooting

If you are having trouble starting the Allaire Forums Administrator, check the following table for help.

Troubleshooting

Problem

Possible Cause

The "Error occurred while processing request" message appears.

The Cold Fusion service (Windows NT) is probably not running. Check to make sure Cold Fusion is running., and if not, start it using the Cold Fusion Administrator.

The "Execute access denied" message appears.

The directory where you installed Forums needs to be set to allow execution. Change this setting in your web server administrator.

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